AI made simple for cleaning companies
Gloves on.
Phone in the car.
Booked picks up.
New clients call while your hands are full. Booked answers in your company's name, books the walkthrough or the clean, and sends it to your phone.
Free demo. No signup. The demo line is a sample plumbing shop. Yours answers as your business.
What your callers hear
Here’s how a call goes. Short, friendly, and the job ends up on the schedule.
- Gets the name, number and address
- Offers only your open windows
- Sends you the job the second it’s booked
An AI receptionist for cleaning companies
Cleaning businesses win clients on the phone and lose them there too. The person calling is usually comparing a few companies, and the first one that answers and gets a clean on the calendar tends to get the house. Meanwhile you're mid-clean with gloves on, or driving between homes, and the phone is sitting in the car. Booked answers in your company's name and gets the caller booked.
It doesn't price homes. Cleaning quotes depend on bedrooms and bathrooms, square footage, pets, how long since the last deep clean, and whether it's a first clean or a regular visit. Booked repeats only the pricing language you give it, like "first cleans are quoted after a quick walkthrough," and books the walkthrough or the clean you offer.
The real prize is the recurring client. One answered call can turn into a weekly or biweekly spot on your calendar for years, which is why a missed inquiry costs more than one clean.
The calls cleaning companies get, and how Booked handles each
Each caller is asked what they need, their name, the best number and the address with the unit and city. Booked also notes access details like gate codes, lockboxes and pets. Here's how cleaning calls tend to go.
New recurring client
EstimateWeekly, biweekly or monthly service is the call you want most. Booked books a walkthrough or a first clean, whichever you offer, and your alert includes what the caller said about the home, like bedrooms, bathrooms and pets.
Your settings: Explain how your first clean differs from regular visits, since the first one usually takes longer and costs more. Callers hear it in your words.
Move-out and move-in cleans
Soonest windowDeadlines drive these calls: a landlord walkthrough, a closing, a moving truck. Booked offers two of your open windows so the caller can lock in a time before the deadline, and it notes the unit and any empty-home access details like a lockbox.
Your settings: Move-outs often run long, so leave room in the day around those windows to keep them from crowding your recurring clients.
One-time deep cleans
BookedBefore a party, after the holidays or before a home is listed for sale. These book into your open windows like any other job, and a good first visit is often how a one-time client turns recurring.
Your settings: If deep cleans have a minimum, put it in your price notes so callers hear it before they book.
Post-construction and heavy jobs
EstimateDrywall dust in every vent and paint specks on the windows is a different job from a maintenance clean. If you do them, Booked books an estimate window; if you don't, the caller becomes a message.
Your settings: Leave post-construction off your services if you don't want it. Those callers still reach you, so you can refer them to someone who does.
Regular clients rescheduling or skipping
MessageYour regulars calling to skip a week, move a day or add the inside of the fridge become messages with their name, number and the change they want. Booked doesn't know your team's route, so it won't shuffle anyone around.
Your settings: Check messages at lunch. A client who called to reschedule wants to hear back the same day.
"You missed a spot" and other complaints
MessageComplaints always go to you as a message, with the client's name, number and what went wrong in their words. That gives you the chance to offer a reclean before it turns into a cancellation.
Your settings: Call these back before you return new leads. Keeping a client is cheaper than finding one.
"How much for a 3 bedroom?"
BookedBooked answers from your price notes, like a starting price by home size or "we quote after a walkthrough," then offers to book the clean or the walkthrough. It won't estimate from square footage on its own.
Your settings: If you publish starting prices, write them the way you'd say them, with what depends on the home called out.
Nothing about your pricing, your team or your schedule gets made up on the call, and every call comes with a transcript you can read later.
The cleaning calendar, and when inquiries spike
Every market has its own rhythm, but most cleaning companies feel these rushes. They're when new clients are easiest to win and easiest to lose.
- March to May
Spring cleaning
Longer days and open windows make people notice the dust. Deep clean requests jump, and a good first clean in spring is a common start to a recurring client.
- End of every month
Move-outs and move-ins
Leases end on the last day of the month, and landlords walk through right after. Move-out calls bunch up in the final week, with summer the busiest stretch.
- Thanksgiving to New Year
Holiday hosting
Hosts want the house spotless before family arrives and put back together after. December calendar space goes fast, so unanswered calls go to whoever still has room.
- January
Fresh-start signups
After the holidays, plenty of households decide this is the year they hire help. It's a strong month for recurring signups, usually starting with a deep clean.
What a missed cleaning inquiry is really worth
The value of a cleaning client is the whole year of visits, not the first clean. Count the inquiry calls you missed last week and use your own prices.
- Inquiry calls you missed in a week
- 4
- Say half go to the next company that answers
- 2
- Say 1 would have become a biweekly client
- 1 client
- Biweekly clean (example price)
- $150
- Visits in a year, every two weeks
- 26
One recurring client for a yearabout $3,900
That's a single client, before the higher-priced first clean, add-ons like ovens and fridges, and the friends they refer. Prices vary by market and home size.
Set up in 5 minutes
No tech skills needed. Hear your receptionist yourself before a single customer does.
- Keep your number
- Turn it off with one dial code
- No contract. Cancel anytime.
- Tell it about your businessServices, service area, hours, what to say about price.
- Forward your missed callsKeep your number. One dial code and unanswered calls roll to Booked. See the codes for your carrier.
- Get jobs on your phoneName, address, problem and arrival window, the second it’s booked.
One plan
$15 to activate, then
No contract. Cancel anytime.
Cleaning FAQ
Can Booked quote a house cleaning over the phone?
It repeats whatever pricing you write, like a starting price for a 3 bedroom or a line saying first cleans are quoted after a walkthrough. It won't calculate a price from square footage or guess at the condition of the home, since those are the things that make or break a cleaning quote.
Will it book a walkthrough instead of a clean?
Yes, if you list walkthroughs or estimates as a service. The caller picks one of two open windows you've set, and you get the address, the details they gave about the home and their number. If you'd rather talk to every new client first, leave those services off and new inquiries come to you as messages.
Can it get lockbox codes and pet details?
It notes access details the caller gives, like gate codes, lockboxes, and a cat that shouldn't get out, and they arrive with the job. Alarm codes and spare keys are usually better handled directly between you and the client, so cover those on your follow-up.
What happens when a regular client calls to reschedule?
It takes a message with their name, number and the change they want, and it lands on your phone right away. Booked doesn't move your recurring schedule on its own, so you stay in control of which team goes where.
Can it handle move-out cleans with a deadline?
Yes. It offers two of your open windows, so a caller facing a landlord walkthrough can pick one on the spot. If move-outs take most of a day, keep a few lighter days open in your windows for them.
Does it work for a solo cleaner?
It's a good fit. When you're working alone, stopping to answer means stopping the clean. Your phone rings first, and anything you let go forwards to Booked, which books the caller and sends you the details to read at your next break.
What if a client calls with a complaint?
Complaints become a message with the client's name, number and what they said went wrong. You'll see it on your phone right away, so you can call back and offer a reclean while the client still wants it fixed rather than cancelled.
Do I keep my number?
Yes. You forward calls you don’t pick up to your Booked line. Turn it off anytime with one dial code.
How long does my phone ring first?
Your phone rings first. On AT&T and T‑Mobile you pick 2, 3 or 5 rings. Verizon rings 4 to 6 times, or tap decline to send it to Booked right away. You can also have it answer every call.
Will customers know it’s AI?
It sounds natural and keeps it short. If someone asks, it tells them it’s the virtual receptionist. Honesty builds trust.
Cleaning business guides
Straight answers to the questions cleaning companies ask about pricing, hiring, calls and growth.
- How to price house cleaningHow to price house cleaning: common ranges by home size and visit type, the labor-hour math behind a good price, and what moves a quote up or down.
- How to quote a cleaning over the phoneA phone script for quoting house cleaning: the five questions to ask first, how to give a starting price, and how to handle callers who want an exact number.
From Booked Learn
- Why the first clean costs moreWhy a first clean can take twice as long as a regular visit, how to price it as its own job, how to set recurring prices by frequency, and what to ask.
- The reclean guarantee: how cleaning companies keep clientsHow to answer a "you missed the baseboards" complaint and keep the client: a 24 hour window, a photo, the fix, and the checklist change behind it.