AI made simple for pest control pros
You're in a crawlspace.
Booked picks up.
Swarmers, wasps and ants all call on the same spring morning. Booked answers in your name, books the service, and puts it on your phone.
Free demo. No signup. The demo line is a sample plumbing shop. Yours answers as your business.
What your callers hear
Here’s how a call goes. Short, friendly, and the job ends up on the schedule.
- Gets the name, number and address
- Offers only your open windows
- Sends you the job the second it’s booked
An AI receptionist that knows how pest calls go
Pest control calls come in waves. The first warm week of spring brings swarmers and ant trails, summer brings wasps and mosquitoes, and the first cold snap sends mice into attics. Those waves hit while you're on a route with a sprayer in hand, or on your stomach in a crawlspace with no signal. Booked answers the calls you can't, in your company's name, and gets the caller on your schedule.
A pest call is rarely one question. The caller wants to know what the bug is, whether the treatment is safe for the kids and the dog, and what it costs. Booked answers only from what you've written: your services, your service area, your price notes and anything you want said about products. If you haven't covered it, the caller becomes a message for you instead of a guess.
Every caller who books is a shot at a recurring account, so the first call matters more than the first ticket. And when homeowners ask whether those winged bugs on the windowsill are termites, our homeowner guide on telling a termite from a flying ant is a good one to share.
The calls pest control companies get, and how Booked handles each
Each caller is asked what's going on, their name, the best number and the service address with the city, one question at a time. Here's how the common pest calls play out.
Ants, roaches or spiders inside
BookedThe everyday general pest call. Booked asks what they're seeing and where, offers two of your open windows, and books the initial service. Your alert shows the problem in the caller's own words, like "trail from under the sink."
Your settings: Describe your initial service in a sentence or two (what gets treated, inside and out) so callers hear the same thing you'd tell them.
Wasp, hornet or yellow jacket nest
Soonest windowA nest over the front door feels urgent to the homeowner, but the words alone don't flag the call. Booked books it into one of your open windows and notes where the nest is, like under an eave or in a hedge. If the caller says it's an emergency, it's flagged urgent and your safety step is read first.
Your settings: Write a sting safety step for those emergency calls, like "keep kids and pets inside, don't spray it yourself, and call 911 if anyone is having trouble breathing."
Mice or rats in the attic or walls
BookedScratching overhead at night gets people dialing first thing in the morning. Booked books an inspection or a rodent service, whichever you list, and captures access details like an attic hatch in a closet or a locked side gate.
Your settings: If exclusion is priced after you see the house, say so in your price notes. Callers hear it up front and nobody is surprised at the door.
Swarmers and termite inspections
EstimateWinged insects piling up at a sunny window bring a lot of termite worry every spring. Booked books a termite inspection if you offer one and notes where the swarm was, or takes a message if you'd rather talk to the caller first.
Your settings: List real estate termite inspections (WDO reports) as their own service if you do them, so an agent working toward a closing date gets the right booking.
Bed bugs
EstimateCallers are often embarrassed and want a price before they'll say much. Booked repeats your price notes and books an inspection. It never tosses out a number you didn't give it.
Your settings: Put your prep expectations in the service notes, like "we go over a prep list after the inspection," so callers know there's homework.
Bugs back between plan visits
BookedA plan customer asking for a reservice can be booked like any other job if you list reservice as a service. If you'd rather look up the account first, Booked takes their name, number and what they're seeing, and you call back.
Your settings: If your plans promise free reservices between visits, booking them straight in keeps that promise quick.
Wildlife and anything off your list
MessageRaccoon in the chimney, bat in a bedroom, snake by the pool: if you don't do wildlife, Booked doesn't book it. The caller's name, number and the animal become a message on your phone so you can refer it out or call back.
Your settings: Keep your service list exact. Anything missing from it reaches you as a message, which is what you want for jobs you pass along.
The urgency rules listen to the caller's words, not the bug. A caller who says emergency is flagged urgent every time, and a calmly described nest books like a normal visit.
The pest control year, and when the phone runs hot
Timing moves with your climate, so treat this as a rough map. These are the stretches when a missed call is most likely to become someone else's quarterly customer.
- Late winter to spring
Termite swarms
On warm days after a rain, swarmers pour out of wood and walls and pile up on windowsills. Homeowners panic, and plenty can't tell a termite from a flying ant. Inspection requests stack up fast.
- Late spring to summer
Ants, wasps and mosquitoes
Ant trails move indoors, paper wasps build under every eave, and backyard mosquitoes send people shopping for a service. It's also when yard signs and door hangers make the phone ring.
- Fall
Rodents moving in
When nights cool off, mice and rats go looking for a warm attic. The calls usually start with a noise in the ceiling at 2 AM and arrive first thing the next morning.
- Winter
Roaches, rodents and renewals
Outdoor pests slow down, but indoor ones don't. It's a good season for plan renewals, inspections for home sales, and the rodent jobs that carried over from fall.
What a missed pest call can cost over a year
Pest control lives on recurring plans, so one missed call can mean a customer for years. Count the calls you missed in a busy spring week and replace these numbers with yours.
- Calls you missed in a busy spring week
- 5
- Say 2 hire the next company that answers
- 2
- Say 1 of them would have signed a quarterly plan
- 1 customer
- Initial service (example price)
- $200
- Four quarterly visits at $120 (example price)
- $480
- That customer's first year
- $680
Lose one plan like that each week for a monthabout $2,700 in first-year value
Plans that renew are worth more than the first year shows, and a happy plan customer brings in neighbors. Prices vary a lot by market and home size, so use your own.
Set up in 5 minutes
No tech skills needed. Hear your receptionist yourself before a single customer does.
- Keep your number
- Turn it off with one dial code
- No contract. Cancel anytime.
- Tell it about your businessServices, service area, hours, what to say about price.
- Forward your missed callsKeep your number. One dial code and unanswered calls roll to Booked. See the codes for your carrier.
- Get jobs on your phoneName, address, problem and arrival window, the second it’s booked.
One plan
$15 to activate, then
No contract. Cancel anytime.
Pest Control FAQ
Will Booked tell callers whether your treatments are safe for pets and kids?
Only in the words you give it. If you write a line you're comfortable having repeated, like how long to keep pets off treated areas, it says that. If a caller asks something you haven't covered, it takes a message so you answer the product question yourself and nobody guesses.
Can it sign someone up for a quarterly plan?
It books the first visit, usually your initial service, and repeats what you've written about how your plans work. The agreement, the payment and the plan details are handled by you or your office, the same way they are today.
What does it do when a caller says a wasp nest is an emergency?
The word emergency flags the call urgent. Booked reads the safety step you wrote, offers your soonest windows and sends an URGENT alert to your phone. A caller who calmly describes the same nest books into your normal windows, so the rules stay predictable.
Can it book termite inspections for real estate closings?
Yes, if you list that inspection as a service. The agent or seller picks one of your open windows, and you get the address, the caller's name and number, and their notes. If closings need your personal attention on scheduling, leave the service off and those calls come to you as messages.
I'm in attics and crawlspaces all day with bad signal. Does that matter?
Your phone rings first, and anything you don't pick up forwards to Booked, so the call is answered even while you're under a house. The booking waits for you as a push alert and an email, ready when you climb out.
Can it handle a caller who is outside my service area?
It won't book them. Out-of-area callers become a message with their name, number and what they need, so you can refer them or make an exception for a good street on the edge of your route. Enter your area as specific towns or ZIP codes.
What does it say when someone asks how much pest control costs?
Whatever your price notes say, word for word, like a starting price for the initial service or "we price after a quick look at the home." It won't estimate from square footage or invent a number. Then it offers to put them on the schedule.
Do I keep my number?
Yes. You forward calls you don’t pick up to your Booked line. Turn it off anytime with one dial code.
How long does my phone ring first?
Your phone rings first. On AT&T and T‑Mobile you pick 2, 3 or 5 rings. Verizon rings 4 to 6 times, or tap decline to send it to Booked right away. You can also have it answer every call.
Will customers know it’s AI?
It sounds natural and keeps it short. If someone asks, it tells them it’s the virtual receptionist. Honesty builds trust.
Pest Control business guides
Straight answers to the questions pest control companies ask about pricing, hiring, calls and growth.
- How to price quarterly pest control plansHow to price a quarterly pest control plan: what each stop costs you, a worked example with labeled numbers, size tiers, and when to raise prices.
- How to price the initial pest control serviceHow to price the initial pest control service: why the first visit costs more, common ranges by situation, discount rules, and how to protect a waived initial.
- Phone script for new pest control inquiriesA word-for-word pest control phone script for new callers: identify the pest, size the home, give the price, book a window, plus a one-time caller version.
From Booked Learn
- Termite or flying ant? Three clues that tell them apartFound wings on a windowsill? Three quick checks (waist, antennae, wings) to tell a termite swarmer from a flying ant, plus what to do with the sample.
- After pest treatment: what's normal and what isn'tSeeing more bugs after pest control? Why a short spike can be normal, a typical timeline by pest, what not to do after treatment, and when to call back.