AI made simple for tree crews
Forty feet up.
Saw running.
Booked picks up.
Storm weeks bury your phone while you're in a tree. Booked answers, books the estimate, and flags the callers who say it's an emergency.
Free demo. No signup. The demo line is a sample plumbing shop. Yours answers as your business.
What your callers hear
Here’s how a call goes. Short, friendly, and the job ends up on the schedule.
- Gets the name, number and address
- Offers only your open windows
- Sends you the job the second it’s booked
An AI receptionist for tree crews
Tree work is loud and high up. You can't answer a phone forty feet up with a saw running, and the groundie is busy feeding the chipper. Meanwhile the homeowner with a dead oak leaning toward the garage is calling the next company on the list.
Booked answers in your company's name and asks what's going on with the tree, then gets a name, callback number and the address with the city. It notes the access details your estimator wants before driving out, like a locked gate, a dog, or a backyard with no side entrance, and books the estimate into a window you've left open.
Storm days are different. Booked doesn't judge damage by itself: it flags a call urgent when the caller's words trip its rules, such as saying it's an emergency, then reads the safety step you wrote before offering your soonest windows. Everything else becomes an estimate or a message, so a storm week doesn't turn into a wall of voicemails.
Tree service calls and what Booked does with each
Each caller is asked what's happening with the tree, their name, the best number and the property address with the city. Here's how different calls play out.
Tree down on a house, car or fence
UrgentA tree on a roof doesn't trip the urgent rules by itself. A caller who says it's an emergency does, and so does one who says the power is out or mentions sparks. Those calls get your safety step, your two soonest windows and an URGENT alert.
Your settings: Write a safety step like "stay out of any room the tree is on, keep well away from downed lines, and call the utility about them."
Removal estimates
EstimateThe core of the business. Booked books an estimate window and keeps what the caller says: the species if they know it, roughly how tall, how close it sits to the house or the lines, and whether a truck can get into the yard.
Your settings: If you'd rather see photos first, say so in your notes, then reach out to the caller yourself after the alert.
Pruning, trimming and deadwood
EstimateBooked books a look at the trees, or books the work directly if you've listed it that way. It captures what the caller wants, like limbs off the roof, the canopy raised over the driveway or dead wood taken out.
Your settings: Some owners book routine trims straight onto a production day. Set it up the way you actually schedule.
Stump grinding
BookedEasy to book straight into a window. Booked gets the address and notes how many stumps and anything about access, like a narrow gate your grinder has to fit through.
Your settings: If you price stumps by diameter, put that line in your pricing notes so callers hear the same thing you'd say.
Trees touching power lines
MessageWork near energized lines is specialized, and clearing the lines themselves is often the utility's job. If you don't take these, list them outside your services and Booked takes a message instead of booking. A caller who mentions sparks or says it's an emergency is flagged urgent and hears your safety step first.
Your settings: List what you will and won't do near lines, and add the utility's outage number to your notes if you want callers to hear it.
"What does a removal cost?"
BookedBooked only quotes the numbers you give it. It reads the pricing line you write, like "every tree is priced on site because size, lean and access change everything," and offers to book the estimate.
Your settings: Say whether your estimates are free. It's one of the first things tree callers ask.
HOAs, permits and out-of-area jobs
MessageHOA board bids, callers asking whether they need a removal permit, and jobs outside your service area become messages with the name, number and reason. Booked doesn't answer permit questions unless you've written the answer.
Your settings: Keep permit wording general, and tell callers to check with their city or county if that's what you'd say.
The urgent rules look at the caller's words, not the situation, so make your safety step clear. Every call comes with a full transcript.
The tree service year, and when the phone lights up
Weather sets the calendar in tree work. These are the stretches when a missed call is most likely and costs the most.
- Spring fronts
Wind and split limbs
The first strong fronts of the year bring down weak limbs and trees that rotted over winter. Calls pour in the morning after, all at once, while you're already working the first job.
- Summer storm season
Cleanups and hazard removals
In storm-prone regions one system can fill your schedule for weeks. Homeowners call every company they can find, and the ones who get a time first usually hire.
- Fall
Deadwood and leaning trees
After the leaves drop, homeowners can see the dead limbs and the lean they missed all summer, and many want it handled before winter weather. It's also when people plan removals for next year.
- Winter
Ice storms and dormant pruning
In cold markets, ice loads snap limbs and put trees onto roofs and cars. Between storms, the dormant season is a preferred time to prune many species, so it can stay busy if you book it.
What one storm week of missed calls can cost
Tree service tickets are large, so a few missed calls add up fast. Think back to your last big storm and use your own numbers.
- Calls you couldn't answer during a storm week
- 12
- Say half wanted a removal or cleanup, not advice
- 6
- Say you'd have sold 2 of those after an estimate
- 2 jobs
- Average removal or cleanup ticket (use yours)
- $1,500
- Lost that week
- $3,000
If you get three storm weeks a yearabout $9,000
These are example numbers, not data. Removal tickets swing widely with size, lean, access and whether you need a crane, so use your own average. The pruning and stump work those customers book later isn't counted.
Set up in 5 minutes
No tech skills needed. Hear your receptionist yourself before a single customer does.
- Keep your number
- Turn it off with one dial code
- No contract. Cancel anytime.
- Tell it about your businessServices, service area, hours, what to say about price.
- Forward your missed callsKeep your number. One dial code and unanswered calls roll to Booked. See the codes for your carrier.
- Get jobs on your phoneName, address, problem and arrival window, the second it’s booked.
One plan
$15 to activate, then
No contract. Cancel anytime.
Tree Service FAQ
Will Booked flag a tree on a house as an emergency?
Not from those words alone. Urgency comes from fixed rules on what the caller says. If they say it's an emergency, mention sparks, or say the power is out, the call is flagged urgent, they hear your safety step, and you get an URGENT alert. Otherwise it books your next open estimate window, so write a clear safety step and watch your alerts on storm days.
What should my safety step say for storm calls?
Keep it short and in words you'd use yourself. Many tree owners go with something like: stay out of any room the tree is on, keep well away from downed wires, and call the utility about any lines. Booked reads your words and nothing else, so don't promise arrival times in it.
Can Booked give tree removal prices on the phone?
No, and it shouldn't try. It repeats whatever pricing line you've written, such as free estimates or how you price, and then offers to book the visit. It won't guess a price from a caller's description of a big pine behind the house.
What does it ask a caller who wants a tree removed?
What's going on with the tree, the caller's name, the best callback number and the address with the city, one question at a time. It also keeps access details the caller shares, like a locked gate, a dog, or no way to get a truck into the backyard, which saves you a surprise at the estimate.
What if a caller's tree is on or near power lines?
If line work isn't something you do, leave it off your services and Booked takes a message instead of booking. Add a safety step about staying away from the lines and calling the utility. A caller who mentions sparks is flagged urgent, so you'll see those right away.
How does it help during a storm week when the phone won't stop?
It picks up the calls you forward to it, so callers get a real answer instead of a full voicemail box. Each booked estimate lands on your phone as it happens. If your calendar is already packed, you can switch after-hours handling to messages only while you work through the backlog.
Can it answer permit questions about removing a tree?
Only with wording you give it. Removal permit rules vary by city, county and HOA, so most owners have Booked say they'll look into it at the estimate, or take a message. Callers with detailed questions become messages for you.
Do I keep my number?
Yes. You forward calls you don’t pick up to your Booked line. Turn it off anytime with one dial code.
How long does my phone ring first?
Your phone rings first. On AT&T and T‑Mobile you pick 2, 3 or 5 rings. Verizon rings 4 to 6 times, or tap decline to send it to Booked right away. You can also have it answer every call.
Will customers know it’s AI?
It sounds natural and keeps it short. If someone asks, it tells them it’s the virtual receptionist. Honesty builds trust.
Tree Service business guides
Straight answers to the questions tree service companies ask about pricing, hiring, calls and growth.
- How to handle storm tree emergency callsPhone scripts for storm tree removal calls: sort true emergencies from yard cleanups, what to say about downed lines, and what never to promise a caller.
- What to ask when someone calls for a tree quoteWhat to ask when someone calls for a tree quote: a phone script, the questions that change the price, and how to answer 'how much to take down a tree?'